ServiceNow

Diagnostics & System Information

Endpoint (.do)	Purpose
stats.do	System statistics, build info
xmlstats.do	XML version of system stats
diagnostics.do	Environment diagnostics
healthcheck.do	Node/system health
browserstats.do	Browser/client telemetry
cluster_report.do	Cluster node details
cache.do	Cache overview
replication.do	Instance Data Replication (IDR) information

Metadata & Schema Inspection

Endpoint (.do)	Purpose
schema.do	Table schema visualizer
meta.do	Metadata viewer
sys_metadata.do	Metadata record inspection
sys_db_object_list.do	Table list view
sysparm_info.do	Request metadata

UI Rendering / System Navigation

Endpoint (.do)	Purpose
nav_to.do	Navigation helper
ui_page.do	Renders UI Pages
gsft_main.do	Main UI frame
login.do	Login page
logout.do	Logout endpoint
home.do	Homepage

Record & Table Operations

Endpoint (.do)	Purpose
sysparm_link.do	Redirect helpers
list.do	List view
form.do	Form view
excel_export.do	Export to Excel
report_viewer.do	Render reports

Integration / API Support

Endpoint (.do)	Purpose
soap.do	SOAP endpoint
wsdl.do	SOAP description (WSDL)
rest_api_explorer.do	REST API Explorer UI
oauth_authorize.do	OAuth authorization
oauth_token.do	OAuth token handling

Troubleshooting & Debug Modes

Endpoint (.do)	Purpose
debug.do	Script debugging tool
script_tracer.do	Trace script execution
log.do	View platform logs
sqlstats.do	Database performance info
transaction_detail.do	Transaction breakdown

Attachments

Endpoint (.do)	Purpose
sys_attachment.do?sys_id={FILE_ID}	Download an attachment
sys_attachment_list.do	List all the attachments

Other paths

/$knowledge_feedback.do
/$m.do
/$pa_dashboard.do
/$pa_dashboards_overview.do
/$sp.do
/$uxapp.do
/$uxappimmutables.do
/alm_hardware.do
/alm_hardware_list.do
/amb_session_setup.do
/angular.do
/api/now/analytics/events
/api/now/embeddedhelp/change_request/normal
/api/now/embeddedhelp/customer_account/normal
/api/now/embeddedhelp/home/normal
/api/now/embeddedhelp/incident_list/normal
/api/now/embeddedhelp/incident/normal
/api/now/embeddedhelp/sn_customerservice_case_list/normal
/api/now/embeddedhelp/sn_customerservice_case/normal
/api/now/embeddedhelp/task_list/normal
/api/now/embeddedhelp/u_cmdb_ci_privilege_management_cloud/normal
/api/now/graphql
/api/now/guided_tours/autolaunch/get
/api/now/guided_tours/tours
/api/now/import/u_sfdc_asset_import
/api/now/live/profiles/sys_user.[REDACTED]
/api/now/par/amb/[REDACTED]
/api/now/processflow/flow/[REDACTED]
/api/now/session/notification
/api/now/sp/consent/getConsentDetails
/api/now/sp/page
/api/now/sp/rectangle/[REDACTED]
/api/now/sp/search
/api/now/sp/widget/[REDACTED]
/api/now/table/cmdb_model/[REDACTED]
/api/now/table/customer_account/[REDACTED]
/api/now/table/incident
/api/now/table/sn_customerservice_case
/api/now/table/sn_customerservice_case/[REDACTED]
/api/now/table/sn_customerservice_escalation
/api/now/table/sys_dictionary
/api/now/table/sys_user
/api/now/table/sys_user/[REDACTED]
/api/now/ui/history
/api/now/ui/meta/sn_customerservice_case
/api/now/ui/page_timing/[REDACTED]
/api/now/ui/polaris/menu
/api/now/ui/presence
/api/now/ui/related_list/related/sn_customerservice_escalation/all
/api/now/ui/user/[REDACTED]
/api/now/ui/user/user_name/[REDACTED]@[REDACTED].com
/api/now/uxf/databroker/exec
/api/now/v1/actsub/subscriptions/[REDACTED]
/api/now/v1/batch
/api/now/v1/gml_service/solution/[REDACTED]/data/[REDACTED]_3_1548274241000_kb_knowledge.csv
/api/now/v1/gml_service/solution/[REDACTED]/data/[REDACTED]_35_1548274241000_kb_knowledge.csv
/api/now/v1/gml_service/solution/[REDACTED]/data/[REDACTED]_1_1707798985000_ts_query_kb.csv
/api/now/v1/gml_service/solution/[REDACTED]/information
/api/now/v1/gml_service/solution/[REDACTED]/requirement
/api/now/v1/gml_service/solution/[REDACTED]/status
/api/now/v1/knowledge/search/facets
/api/now/v1/pa/i18n
/api/now/v1/search/sources/textsearch
/api/now/v2/table/customer_account
/api/now/v2/table/customer_account/[REDACTED]
/api/now/v2/table/customer_contact
/api/now/v2/table/customer_contact/[REDACTED]
/api/sn_sc/v1/servicecatalog/items/[REDACTED]/order_now
/api/sn_sc/v1/servicecatalog/items/[REDACTED]/submit_producer
/api/[REDACTED]/[REDACTED]/is_installed
/api/[REDACTED]/arm/authorization_request
/change_request.do
/change_request_list.do
/cmdb_ci_business_app.do
/cmdb_ci_business_app_list.do
/customer_account.do
/customer_account_list.do
/customer_contact.do
/customer_contact_list.do
/ecc_queue.do
/email_client.do
/incident.do
/incident_list.do
/kb_knowledge.do
/kb_view.do
/ldap_ou_config.do
/ldap_server_config.do
/legacy_date_time_choices_processor.do
/list2_deferred_related_lists.do
/list_history.do
/livefeed.do
/navpage.do
/nav_to.do
/now-vpe
/{{::[REDACTED].u_image}}
/polarisberg_theme_variables.do
/popup.do
/report_viewer.do
/sc_task.do
/sn_compliance_policy.do
/sn_compliance_policy_list.do
/sn_customerservice_case.do
/sn_customerservice_case_list.do
/sn_customerservice_case_sla_list.do
/sn_customerservice_licensed_product.do
/sn_grc_advanced_evidence_response.do
/sn_grc_advanced_evidence_response_list.do
/sysapproval_approver.do
/sysapproval_approver_list.do
/sys_attachment.do
/sys_dictionary.do
/sys_report_template.do
/sys_ui_policy.do
/sys_ui_policy_list.do
/sys_user.do
/sys_user_list.do
/task_list.do
/u_cmdb_ci_password_safe_cloud_resource_group.do
/u_cmdb_ci_password_safe_cloud_resource_group_list.do
/u_cmdb_ci_privilege_management_cloud.do
/u_cmdb_ci_privilege_management_cloud_list.do
/u_kb_template_support_how_to_information.do
/u_kb_template_support_known_issues.do
/xmlhttp.do
/xmlstats.do
/test.do?SOAP
/wizard_view.do
/angular.do
/MetricManager.do?
/InstanceInfo.do
/MIDAssignedPackages.do
/sys_attachment.do?sys_id=
/MIDFileSyncSnapshot.do
/MIDServerFileProvider.do
/MIDFieldForFileProvider.do
/em_event.do?JSONv2
/ImpactManagerUser.do?action=midUserTimezone&username=
/SOAPAccessChecker.do
/MIDServerCheck.do
/sn_edge_encryption_edge_encryption.do
/GetMIDInfo.do
/MIDIssueLogger.do
/GetMappingExtCommands.do

Jelly one-liners

• Email Notifications → Message HTML

• Email Layouts

• Email Scripts (under System Notification)

These locations allow Jelly to generate dynamic content during email sending.

<g:evaluate>1+1</g:evaluate>
<g:evaluate>2*3</g:evaluate>
<g:evaluate>10/2</g:evaluate>
<g:evaluate>7-4</g:evaluate>
<g:evaluate var="x">5*5</g:evaluate>${x}
<g:evaluate>Math.pow(2,3)</g:evaluate>
<g:evaluate>gs.getProperty('glide.product.name')</g:evaluate>
<g:evaluate>gs.getProperty('glide.ui.banner.text')</g:evaluate>
<g:evaluate>gs.getProperty('instance_name')</g:evaluate>
<g:evaluate>gs.getUserName()</g:evaluate>
<g:evaluate>gs.getUserID()</g:evaluate>
<g:evaluate>gs.getSession().getId()</g:evaluate>
<g:evaluate>new GlideDate().getByFormat("yyyy")</g:evaluate>
<g:evaluate>new GlideDateTime().getDisplayValue()</g:evaluate>
<g:evaluate>new GlideDateTime().getLocalTime()</g:evaluate>
<g:evaluate>new GlideDateTime().getDayOfMonth()</g:evaluate>
<g:evaluate>new GlideDateTime().getDayOfWeek()</g:evaluate>
<g:evaluate>new GlideDateTime().getWeekOfYear()</g:evaluate>
<g:evaluate>new GlideDateTime().getYear()</g:evaluate>
<g:evaluate>new GlideDateTime().getMonthUTC()</g:evaluate>
<g:evaluate>new GlideDateTime().getNumericValue()</g:evaluate>
<g:evaluate>new GlideRecord('sys_user').getTableName()</g:evaluate>
<g:evaluate>new GlideRecord('incident').getTableName()</g:evaluate>
<g:evaluate>new GlideRecord('sys_user_group').getTableName()</g:evaluate>
<g:evaluate>new GlideRecord('cmdb_ci').getTableName()</g:evaluate>
<g:evaluate>gs.count('sys_user')</g:evaluate>
<g:evaluate>gs.count('incident')</g:evaluate>
<g:evaluate>gs.getCurrentScopeName()</g:evaluate>
<g:evaluate>gs.getScopeName()</g:evaluate>
<g:evaluate>gs.nowDateTime()</g:evaluate>
<g:evaluate>gs.nowNoTZ()</g:evaluate>
<g:evaluate>gs.now()</g:evaluate>
<g:evaluate>gs.beginningOfToday()</g:evaluate>
<g:evaluate>gs.endOfToday()</g:evaluate>
<g:evaluate>gs.beginningOfThisWeek()</g:evaluate>
<g:evaluate>gs.endOfThisWeek()</g:evaluate>
<g:evaluate>gs.beginningOfThisMonth()</g:evaluate>
<g:evaluate>gs.endOfThisMonth()</g:evaluate>
<g:evaluate>gs.beginningOfThisYear()</g:evaluate>
<g:evaluate>gs.endOfThisYear()</g:evaluate>
<j:forEach begin="1" end="3" var="i">${i}</j:forEach>
<j:if test="${1==1}">YES</j:if>
<j:if test="${1==2}">NO</j:if>
<g:script>gs.print('hello')</g:script>
<g:script>gs.addInfoMessage('Jelly executed')</g:script>
<g:script>gs.addErrorMessage('error')</g:script>
Hello ${sysparm_test}
<g:evaluate var="v">123</g:evaluate>${v}
<g:evaluate var="d">new GlideDateTime().getDisplayValue()</g:evaluate>${d}
<g:evaluate var="name">gs.getUserName()</g:evaluate>Hello ${name}